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How it works

Five steps. From your first message to riding away is usually one hour.

  1. Write to us

    WhatsApp, Telegram or a phone call, whichever you prefer. We reply day and night.

  2. We choose the bike

    Tell us your hours and your area. We will say what makes sense for you.

  3. You come to us

    The address and pick-up hours are below. For a new customer we can also come outside those hours.

  4. Contract and pick-up

    We sign the contract on the spot and hand over the bike in 30 minutes.

  5. You ride and earn

    If something happens to the bike, write to us. We repair it and give you a spare bike.

From your message to riding away is about one hour. If you are already at our place, 30 minutes at most.

AURABIKE electric bikes at the pick-up point in Kraków

What to bring

  • You are 18 or older
  • Passport
  • PESEL number
  • Flat rental contract

You sign the bike rental contract on the spot. The amount you pay for a stolen bike is written in it. We tell you this before you sign, not after.

Where and when

Our pick-up point — Wrocławska 20, Kraków. The hours are below. For a new customer we can also come outside those hours. Write to us and we will arrange it.

Pick-up hours
  • Monday – Friday: 10:00–17:00
  • Saturday: 10:00–14:00
  • Sunday: Closed
Support
Day and night on Telegram and WhatsApp
Contact

What the price includes

You get everything below together with the bike. No extra fees and no subscription.

  • Bike with a battery
  • Charger
  • Lock
  • Phone holder
  • Front and rear lights
  • Brake service
  • A spare bike while yours is repaired
  • Battery replacement if it fails